Data Retention & Account Termination Policy

1. Payment Delay & Account Suspension
   If a client fails to clear outstanding invoices within 14 days (2 weeks) of the due date, Hostlama reserves the right to suspend services and access to hosting accounts. During suspension, all websites, emails, and databases may remain inaccessible until payment is received in full.

2. Data Deletion After Non-Payment
   If payment remains unpaid beyond 14 days, Hostlama reserves the right to permanently delete all hosted data, files, and backups without any further notice.

   • Once deleted, data cannot be recovered under any circumstances.

   • Hostlama shall not be held responsible for any loss resulting from such data removal.

3. Misconduct or Blackmailing
   In the event that a client engages in harassment, blackmailing, threats, or unethical behavior towards Hostlama’s employees or the company, Hostlama reserves full rights to:

   • Immediately terminate the account without refund.

   • Remove all data and deny future service.

   • Report the incident to relevant authorities if necessary.

4. Client Responsibility for Backups
   It is the client’s sole responsibility to maintain regular backups of their website and data. Hostlama may provide backup services as an optional feature, but does not guarantee data restoration in case of accidental loss, suspension, or deletion due to client’s actions or non-payment.

5. Data Privacy & Security

   • Hostlama ensures all client data is protected according to standard industry practices.

   • We do not share, sell, or disclose any client data to third parties unless required by law.

   • Hostlama will only access client data when necessary for troubleshooting, technical support, or legal compliance.

6. Service Termination by Client
   If a client voluntarily cancels their hosting service, all data will be retained for 7 days post-cancellation. After this period, the system will automatically delete all associated data.

7. Force Majeure & Data Loss Disclaimer
   Hostlama shall not be liable for any data loss caused by events beyond its control, such as hardware failure, natural disasters, cyberattacks, or acts of God.